Support
We're here to help. Get in touch if you need assistance.
Contact Support
For product support, technical issues, or general inquiries:
support@phoenixcreeksupply.com
Expected response time: 24-48 hours (business days)
Product Access Issues
If you purchased a product but haven't received your download link:
- Check your spam/junk folder
- Verify the email address used during purchase
- Wait 5-10 minutes for automated delivery
If you still can't access your product, email us at support@phoenixcreeksupply.com with your order details.
Refunds & Billing (ClickBank Products)
Products sold through ClickBank are protected by ClickBank's 60-day money-back guarantee.
To request a refund:
- Visit ClickBank's customer support portal
- Submit a refund request within 60 days of purchase
- ClickBank handles all billing and refund processing directly
For non-ClickBank products, contact us directly at support@phoenixcreeksupply.com for refund assistance.
Affiliate Program Inquiries
Questions about affiliate partnerships, commission tracking, or becoming an affiliate? Email us at support@phoenixcreeksupply.com with "Affiliate Inquiry" in the subject line.
General Inquiries
For partnership opportunities, media requests, or other general questions, reach out to support@phoenixcreeksupply.com